Customer understands and agrees to pay Hearth & Home Specialties, Inc. per agreed upon terms. If not paid per agreed upon terms, late charges of 18% per annum (1.5% per month) will accrue from the date of billing until paid. If it becomes necessary to employ legal counsel to enforce collection of any balances due, Customer agrees to pay reasonable attorney's fees and costs. 50% DEPOSIT REQUIRED PRIOR TO ORDERING WITH BALANCE DUE UPON DELIVERY. Trip Charge may be incurred of $200.00 if COD balance not on site, unless approved by H&HSI. 14 day lead time requested for scheduling delivery. 25% RESTOCKING FEE FOR ANY RETURNED ITEM. SPECIAL ORDER ITEMS REQUIRE 100% PAYMENT AT TIME OF ORDER AND ARE NOT RETURNABLE **AS OF 2/1/15, A 3% CHARGE OF YOUR TOTAL PURCHASE WILL BE ADDED FOR ANY ITEMS PAID BY CREDIT CARD.** Sales/Use Tax included in pricing for any materials that H&HSI installs.